Shipping and Payment
PAYMENT OPTIONS - Czech Republic, Slovakia, other EU countries and the world
1. COD (Cash On Delivery) - only for the Czech republic
The full amount of the order is payable to the carrier on the spot upon receipt of the goods. Payment is possible in cash or by card (depends on the carrier).
- Czech Republic - cash on delivery is charged of 35 CZK (including VAT).
- Other EU / non EU countries - payment is possible only by bank transfer or online payment.
2. BANK TRANSFER
Once you have submitted your order, you will receive an order confirmation email where you will also find our bank account. Variable symbol = order number. As soon as the payment arrives in our bank account, the item(s) will be dispatched.
We ship goods within the EU countries and most countries all over the world. You can see the particular countries into the cart. The shipping is provided by Czech post (Česká pošta) or UPS. We always choose shipping provider which is suitable for your country.
All items displayed on the website as " In stock " are available and ready for dispatch. The length of delivery depends on the country of delivery. Delivery is always on business days. A deviation from the stated availability can result in exceptional cases – e.g. in the case of high demand articles, which are sold out quickly. In this case, you will be informed by our customer service team. As soon as you place your order we will send you an order confirmation with all the details. Once the goods are handed over to the shipping service provider, you will receive an e-mail including the shipment tracking number. Depending on the shipping method, the e-mail also contains a link to the shipping service provider's website where you can track the shipping. If you have any additional questions about shipping, please contact us at any time.
Delivery time to selected continents:
|Countries||Delivery time (days)|
|European Union||3 - 7|
|U.S.A. and Canada||7 - 14|
|Asia||14 - 21|
|Australia and New Zealand||14 - 21|